Privacy Policy

Vikingo Club Nautico Guatapé
Address: 6R95+VR, Peñol, Antioquia, Colombia
Contact: go@vikingosclubnautico.com | +57 321 7300965

Last updated: September 9, 2025

1) Introduction & Scope
We value your privacy and are committed to protecting your personal data (“Personal Data”).
This Policy explains how we collect, use, store, share, and protect Personal Data when you:Visit www.vikingosclubnautico.com (the “Website”)Make inquiries or bookings for water sport classes and boat toursCommunicate with us by email, phone, or messagingThis Policy does not apply to third-party websites or services we link to.

2) What Data We Collecta) Information you provideName, email, phone numberBooking details (activity type, date/time, group size, special requests)Payment-related information (billing name, contact, transaction metadata)b) Information collected automaticallyDevice and usage data (IP, browser type, pages viewed, time on site)Incomplete actions (unfinished bookings or forms)c) Information from third partiesPayment/booking providers (transaction confirmations)Analytics and communication tools (usage metrics, campaign performance)

3) Why We Use Your DataProvide services (manage bookings, process payments, deliver activities)Communicate (confirmations, updates, customer support)Improve our website and services (analytics, troubleshooting)Marketing (optional newsletters and offers; you can unsubscribe anytime)Legal and safety compliance

4) Cookies
We use cookies to operate the site, remember preferences, and understand usage.
You can control cookies in your browser; some features may not work without them.

5) Sharing Your Data
We share data only as needed with:Service providers (hosting, booking platforms, payment processors, analytics)Authorities, if required by law or to protect rights and safetyWe do not sell your data.

6) International Transfers
Service providers may process data outside Colombia.
We ensure safeguards are in place to protect your data.

7) Data Retention
We keep Personal Data only as long as necessary for the purposes described and to meet legal obligations.
When no longer needed, data is deleted or anonymized.

8) Security
We use technical and organizational measures to protect your data.
No system is 100% secure, but we continually work to improve protections.

9) Children
Our services are for adults.
We do not knowingly collect data from individuals under 18.
If a minor has provided data, contact us to request deletion.

10) Your Rights
Depending on applicable law, you may have the right to:Access, update, or correct your dataRequest deletionObject to or limit processingWithdraw consent (e.g., unsubscribe from marketing)To exercise your rights, email: go@vikingosclubnautico.com

11) Changes to this Policy
We may update this Policy.
The updated version will be posted on the Website with a new “Last updated” date.

12) Contact
Vikingo Club Nautico Guatapé
Email: go@vikingosclubnautico.com
Phone: +57 321 7300965
Address: 6R95+VR, Peñol, Antioquia, Colombia